Shipping

We are pleased to offer international shipping to a wide range of destinations.

Order Processing:

• All orders are processed within 2-3 business days after your purchase is completed.
• Once your order has been processed and shipped, you will receive an email with a tracking number for your package.

Shipping Times:

• Europe: Estimated delivery time is 4-5 business days from the date of shipment.
• International: Estimated delivery time is 5-7 business days from the date of shipment.

Shipping Costs:

• Shipping costs are calculated at checkout based on the destination and weight of the items in your order. Any applicable customs duties, taxes, and fees are the responsibility of the recipient and may be charged upon delivery.

Customs and Import Duties:

• Please note that international shipments may be subject to customs inspections and import duties, which vary by country. These charges are not included in the item price or shipping costs. It is the responsibility of the recipient to cover any such fees.

Delivery Information:

• We work with trusted courier services to ensure your order arrives safely and on time. However, please note that delivery times may vary depending on your location and external factors beyond our control, such as customs delays.

Tracking Your Order:

• After your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and stay updated on its status.

Shipping Restrictions:

• If your country is not listed as an available shipping destination at checkout, please contact us at product@platinstitute.com, and we will do our best to accommodate your request.

Further Information:

• For any additional questions or information about our shipping policy, please feel free to contact us at product@platinstitute.com. We are here to assist you with any concerns you may have.